New Patient Consultation
Service Description
Discover your dental health journey with our New Patient Consultation. During this appointment, we'll assess your oral health, discuss your goals, and create a customized treatment plan. Book your appointment today to take the first step towards a healthier smile.
Cancellation Policy
Cancellation Policy for Ripple Dental Care: 1. General Policy: Our dental practice values your time and commitment to your oral health. To ensure effective scheduling and optimal service for all our patients, we have established the following cancellation policy. 2. Cancellation Timeframe: Patients are required to provide a minimum of 24 hours' notice for any appointment cancellations or rescheduling. 3. Deposit Requirement: A deposit is required to secure your appointment slot. The deposit amount will be communicated to you at the time of booking and is dependent on the type of appointment. 4. Cancellation within 24 Hours: If a cancellation or rescheduling is made within 24 hours of the scheduled appointment time, the deposit will not be refunded. This policy is in place to cover the costs associated with the reserved time and to minimise disruptions to our schedule. 5. Deposit Refund Process: Deposits are typically refunded through the original payment method within [7] business days if the cancellation adheres to the 24-hour notice period. 6. Exceptional Circumstances: We understand that unforeseen circumstances may arise. In cases of emergencies or unavoidable situations, we encourage patients to contact the practice as soon as possible to discuss their situation. Decisions regarding deposit refunds in exceptional circumstances will be made at the discretion of the practice management. 7. Communication of Cancellation: To cancel or reschedule an appointment, please contact our practice via phone at [0131 563 9931] during regular business hours. You may also leave a text [07796 727141] if outside of business hours. 8. Policy Acknowledgment: By scheduling an appointment with our dental practice, you acknowledge and agree to adhere to the terms and conditions of our cancellation policy. 9. Policy Review: This cancellation policy is subject to periodic review and may be updated. Any changes to the policy will be communicated to patients in advance. We appreciate your understanding and cooperation in adhering to our cancellation policy, as it enables us to provide the best possible service to all our patients. If you have any questions or concerns, please feel free to contact us.
Contact Details
48-50 Dundas Street, Edinburgh, UK
+441315639931
reception.rippledental@gmail.com